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Making user research count
Making user research count Vita Mangan Jane Hewitt Hilary Chan 12 February 2018 Join us on March 13th for a user research workshop with Hilary Chan and Vita Mangan Format Interactive workshop with...
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10 principles that underpin user research at dxw
10 principles that underpin user research at dxw Vita Mangan 5 April 2018 At dxw, we believe in making decisions based on evidenced user needs. As researchers, we help multidisciplinary teams learn...
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Collectively defining our user research principles
Collectively defining our user research principles Vita Mangan 4 May 2018 Why we did it At dxw, all user researchers have different personal, academic and professional backgrounds. This diversity...
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The hopes, fears and reality of a new working mom
The hopes, fears and reality of a new working mom Vita Mangan 28 May 2019 I’ve been able to return to work with less stress and anxiety It has been almost 4 months since I returned to work as a user...
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Updating our user research principles
Updating our user research principles Vita Mangan 11 July 2019 We got a lot of inspiration from our first set of principles, but we knew we could do better Last year the growing team of user...
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Including people with learning disabilities in research
Including people with learning disabilities in research Vita Mangan 1 August 2019 Some of our richest insights came from conversations inbetween planned activities Inclusive research can be scary...
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Why is collaborative analysis so important?
Why is collaborative analysis so important? Vita Mangan 10 September 2019 At dxw, we believe that research is a team sport Unseen research is wasted research – Gregg Bernstein Analysis which turns...
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Working with Drinkaware to help people cut down drinking (part 1 of 2)
Working with Drinkaware to help people cut down drinking (part 1 of 2) Vita Mangan 14 November 2019 To help people improve their relationship with alcohol we needed to surface their needs We’ve been...
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Working with Drinkaware to help people cut down drinking (part 2 of 2)
Working with Drinkaware to help people cut down drinking (part 2 of 2) Vita Mangan 19 November 2019 In design we can leverage people’s individual journey, preferences and attitude towards change Last...
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The less obvious skills you need to be a better researcher
The less obvious skills you need to be a better researcher Vita Mangan 6 December 2019 No, I won’t be talking about curiosity and empathy No, I won’t be talking about curiosity and empathy. These...
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